E-ticket receipts include key flight information such as the reservation number, e-ticket number, airfare and airport tax information, form of payment, class and baggage allowance. They may also include information such as the airline's terms and conditions, date and place of issue and fare restrictions.
Many airlines are replacing traditional paper tickets with e-tickets. Instead of issuing paper tickets, airlines store flight purchase information, passenger information and other records in their databases and access it with a confirmation code. Many airlines prefer this system because it is more efficient than using paper tickets.
When customers book flights with airlines that use e-tickets, they receive e-ticket receipts. Travel agents issue receipts when customers book flights through their agencies and customers receive their receipts by e-mail when they book their tickets online. These receipts contain information related to the flight, but do not serve as paper tickets. Customers can use them to show proof of purchase and to use as travel itineraries. They can print off copies of e-ticket receipts to use for their own reference.
Customers using e-tickets can check in at airport check-in counters or computer kiosks at the airport. They usually need to provide the purchase reservation number included on the receipt, their full name and their payment information. Customers checking in at check-in desks may also need to show their passports or government ID. After checking in, they receive printed boarding passes.