Consumers can contact Samsung customer support by phone at 800-726-7864, or through email or live chat by visiting Samsung.com, clicking on Owners And Support, and then clicking Contact Support. Clicking on the Live Chat link enables consumers to communicate online with a Samsung representative.
To use the email function, customers click on the Email Us link, complete the online form and click Send.
Consumers view tracking and shipping information about an order by clicking the Click Here To Check Your Order Status link, entering the required information and clicking Find. To contact the sales department, consumers can call 855-726-8721 or select the Click Here To Contact Customer Direct Sales link, complete the online form and click Submit to send an email message.