A customer can fill out a McDonald's customer satisfaction survey at McDVoice.com. Before launching the survey, the website asks for information from the original receipt, including store number, date and time of visit, order number, and final price. It also confirms if the customer is over 13 years of age.
The McDonald's customer satisfaction survey is available in English and Spanish. In addition to the survey, McDonald's collects general feedback about its restaurants on its main website, McDonalds.com. People can also call McDonald's directly at 1-800-244-6227, seven days a week, between 7 a.m. and 7 p.m. Central Standard Time. Customers can mail McDonald's at 2111 McDonald's Drive, Oak Brook, IL 60523.
McDonald's began in 1948 as a self-service, drive-in restaurant. As of 2015, the company has more than 36,000 restaurants and 1.9 million employees worldwide. Independent businesspeople own and operate more than 80 percent of McDonald's restaurants.