Most Four Points by Sheraton reviews reflect an average to positive experience on TripAdvisor. With 296 locations worldwide, as of March 2015, most guests cite the hotel's pleasing service, convenient locations, and great value. They continuously offer low rates for standard accommodations and an approachable atmosphere.
The Los Angeles locations receive compliments for friendly service, comfortable rooms and locations near freeways and attractions. This branch of Sheraton hotels is 'no frills,' however, so some guests are not impressed with the less-than-gourmet food and outdated furniture. The convenient locations can result in less than comfortable stays as well. Due to its popularity, reviews often call noise issues to attention, in addition to inattentive staff and miscommuncation with management.
Facilities and accommodations vary slightly, however. For example, the Bangkok location has a stellar 4.5/5 rating from guests commending their courteous staff, restaurant amenities, and proximity to public transportation. Other locations, such as the Ontario Four Points by Sheraton with a 3.5/5 rating, has a few more negative comments due to noise complaints and lackluster housekeeping services. With all reviews taken into consideration, the Four Points by Sheraton hotel chain is an overall standard accommodation, suitable for travelers looking for reliable facilities and convenience to tourist attractions.