The Source, a Canadian division of Bell Electronics, offers an online store as well as walk-in store locations, repair services, the Advantage Care warranty program and the Essential Accessibility program for those with physical or visual impairments. The online and brick-and-mortar stores offer an assortment of computers, mobile devices, TVs, printers and other accessories. Batteries, ink and various programs and games are also available.
Repair services include replacing or rebuilding hard-to-find batteries, initial setup of new PCs and laptops, software installation and moving information and existing programs from old units to new ones. They also transfer video tapes to DVDs, install watch batteries and do troubleshooting and repairs on old devices. In some areas, in-house service is available.
The Advantage Care program offers free routine maintenance and replacement for covered items that can't be repaired. Battery replacements are free. All of the service locations across Canada honor the program. The warranty program is offered on applicable devices at the time of purchase.
The Source also offers free installation of the Essential Accessibility program. The downloadable application uses a web cam to allow for hands-free navigation of the keyboard and mouse and offers a web page reader. It works on PCs that have Microsoft Windows XP software or a newer version.