The reviews for Regal Cinemas Commonwealth Center 20 and IMAX in Midlothian, Virginia, are mixed. Many customers state that this is their favorite place to see a movie, while others call Commonwealth Center 20 average or awful. Both positive and negative reviews state that this theater has high concession prices.
One positive review states that Commonwealth Center 20 has spacious theaters, comfortable chairs and a good sound system. Other reviewers comment on the ample parking, high quality and number of hot food choices, and clean bathrooms. Many customers praise the selection of movies available and that the movies run longer than at other local theaters due to the numerous theaters at this establishment. The customers that give Commonwealth Center 20 an average rating state that this theater is "pretty much the same as others like it" and that the seats are not as comfortable as other local movie theaters.
The most common complaint about Commonwealth Center 20 is that the seats show age, including references to seat stains, seats that creak and seats that do not recline properly. Other reviewers state overly long wait times in both the ticketing and concession lines and rude or too few attendants. Many negative reviews claim that the theater has poor maintenance and is dirty. These comments reference overflowing trash cans, sticky floors, stains on carpeting and food garbage left under seats from previous showings.