Most newspapers allow customers to report a missed delivery online by logging in to their customer accounts. It is usually also possible to report that a newspaper has not been delivered by calling the newspaper's customer service number and speaking to the appropriate department.
To report a missed delivery online, customers usually need to be logged into their accounts on the newspaper's website. Newspapers allow customers to create accounts at the time they become subscribers to the paper. Once logged into their accounts, they can take several different steps to manage their subscriptions, including suspending delivery, updating address and payment information and investigating missing or late deliveries.