Troubleshooting help for Google Chromecast is available on Google's official support website, Support.Google.com. Users may choose from several categories of troubleshooting issues to read informative answers or directly contact the Chromecast support team for assistance.
The general troubleshooting categories for Chromecast are issues with setup, app casting, Google Chrome casting, error messages or using guest mode. Users may also report defective devices or select the General option that covers any other unlisted issues.
Within each category, the Google Support website asks users a number of specific, multiple choice questions about their issues to try to give the best-suited answers. If the website does not supply answers, users may contact the Chromecast support team via phone.