Fans can contact Taylor Swift by sending mail to the address of her entertainment company, which processes fan mail, autograph requests and other inquiries. Fans are also able to reach out to her via her social media accounts on services such as Tumblr or Twitter.
One of the best ways to get in touch with a celebrity such as Taylor Swift is through her official business mailing address, as it includes a set of rules and regulations that ensures the proper handling of the mail. In many cases, the celebrity’s publicist handles mail routed to this type of mailing address to ensure proper handling of fan requests for items such as autographs. Offering no way for fans to contact the celebrity to share messages of adoration projects a poor public image, sending the message that the celebrity doesn't care about the fans. As such, fans have a high chance of receiving some kind of response when using this service.
Social media also provides a new, more direct method for contact celebrities such as Taylor Swift because many celebrities actually manage their own accounts. Both Tumblr and Twitter offer tools for directly contact users, with Tumblr specifically implementing a fan mail system, as of 2015.