A woman was stunned and a software company apologetic after an offensive word showed up on a computerized typing test. Monica Loadholdt was using Perfect Typing Pro, a software program made by Cosmi, when the 'N word' showed up in one of the typing exercises. Monica quickly sent an e-mail to the Cosmi Corportation. Cosmi replied to CBS station KOVR-TV in Sacramento, saying, "It is in no way
. something we would ever desire to have in our software. It was a mistake not caught by our quality assurance team.'"