Some of the disadvantages of customer relationship management is the constant maintenance. There is more work that has to be done by inputting data. It can become boring doing the same thing over and over again, because it is work that is repetitive. The data base will definitely require a lot of maintenance and this sometimes take up the resources of the company. The cost of customer
. relationship management can shot out of the roof, because it can be very expensive. Sometimes it can be really difficult to integrate with the companies other systems. It will not be effective if the system is not compatible or work well with the other systems of the company. The ability to perform decreases if the process of the CRM if it is dehumanized. The processes require human thought to input information as well as to create the needed information. It is also sometimes difficult to work with which adds more to the disadvantage of customer relationship management.
