Friendly Reminder Letters for Late Payments

When a customer is late paying their bill, it is important to send out a friendly reminder. Sometimes, the customer simply forgot, other times they may lost the bill, never received the bill or worse, chose not to pay it. These are the occasions when a reminder letter is to be mailed out.Most companies already have a standard letter that they use in these circumstances. If a new business is .

Reminder letters are letters sent out to customers for payments that are almost due or overdue. They are sent out by businesses and financial institutions for payments required on personal loans, mortgages, rent, cell phone payments and invoices. Reminder letters come in the form of snail mail, or electronically through an email.The purpose of a friendly reminder letter is to notify the receiver that a payment is due from them. Friendly reminder letters should have a tone that is pleasant and firm while not being threatening. The reminder letter should express the urgency and importance of the action the receiver needs to take after they receive the letter.Use cordial words when writing a friendly reminder letter. For example, the letter can begin by informing the customer that it is a friendly reminder to pay the specified bill. Maintain this friendly tone throughout the letter and offer useful information to help the customer make the payment. Inform them about the options they have with regard to getting their payments up to date. Include phone numbers of the customer support department they can contact to make the payment or set up a payment arrangement.Friendly reminder letters do need to stand out from the rest of the mail a customer receives. This increases the likelihood that they will open the letter instead of throwing it out or leaving it to sit unopened for a while. Use a different color of paper that is visible through the transparent potion of the envelope. Most friendly reminder letters are written on blue colored paper. An envelope with a handwritten address is also a good way to call attention to the reminder letter. If the letter is being delivered electronically, the subject of the email could read something like" Urgent Information About Your Account With Company XYZ". Remember to end the friendly reminder letter by thanking the customer for their cooperation in making the required payment.