Employee turnover is the ratio between the number of employees a business must replace to the average number of employees the company has. Lower paying jobs are the section most effected and is the result of both the employer and employee. Positions in lower paying ranks cause companies to lose money when the turnover rate is high, even more so than higher paying positions. This occurs because
. it happens more often. Companies have found that one way to manage the employee turnover rate is by addressing issues such as pay rate, paid holidays, and other benefits. Companies are deeply concerned with keeping their employees as it effects major parts of the customer service the business has.