Customer service determines the success of business. Poor customer service is one of the main factors in decrease customers. If a business looses customers it is also losing business. Smiling faces and friendly voices are major factors in customer service. It is very important to not only to see a smile, but on a call the customer can hear the smile. No matter how many great deals a
. company offers, if the customer service is not equal, the customers will not bite. For more information and great tips on customer service see http://sbinfocanada.about.com/od/customerservice/a/custservrules.htm
