There are several reasons that one may want to write a letter of complaint. They may find it cathartic or they may need to call attention to a serious issue. However, it is difficult to get the target of such a complaint to change his or her mind and take corrective action. In order to do that, there are several steps to follow to write an effective letter of complaint.First, the author of the
. letter must find the individual who has the power to change the situation; the author must either look online or call the company or organization to do so if he or she does not already know whom to contact. Finding it online can help ensure correct spelling of his or her name. After this, the author must find the mailing address of the company or organization.Writing the letter on the computer looks better than a handwritten letter and may prove easier to read for its recipient. Typing out an envelope to print from the computer also looks better than a handwritten envelope and is easier for the mail carrier and everyone at the post office to read. It is important to ensure that the letter does not get lost in the mail; tracking and insurance may prove excessive for just a letter but it is often necessary. Few companies take email complaints seriously; as it takes more effort to read one and even more effort to write one, they are more likely to respond to a letter on paper that the post office delivered to them.A good complaint letter is objective and avoids using inflammatory language, insults or threatening statements. In addition, it spells out the complaint specifically and in sufficient detail for the recipient to understand the problem. The goal is not to cause problems but to solve them; in essence, it is more appropriate to call this type of letter a constructive criticism letter.More reference links: http://www.usa.gov/topics/consumer/complaint/complaint-letter.shtml http://www.complaintletter.net/
