Bank of America has a long standing reputation of high quality customer service and innovative products for a wide range of customer needs. Traded publicly, the company reported in excess of $287 billion last year. Despite the increase, relative to recent years, in revenue, Bank of America is still planning on cutting more than 30,000 jobs nation wide. However, Bank of America is still a solid
. investment and is backed by the FDIC.To increase security, Bank of America has implemented Site Key security systems for their on line banking services. Customers are greeted with an image when they log onto to the Bank of America websites to manage accounts, pay bills and view account standings. This image, unique to each customer, appears each and every time a log on occurs. If the image has changed, something in the account has changed. The Site Key image serves as an initial warning to both customer and Bank of America if the account has been changed without the permission of the customer.While some have criticized Bank of America for poor customer service nothing could be further from the truth. Bank of America has customized their phone lines so customers can easily route to the branch of the bank they need service from. There are specific lines for credit card questions, home loan questions and general banking questions. Bank of America is also the preferred bank to use for international travel. Bank of America locations are on the rise world wide and with the array of credit card options Bank of America offers, they are a natural choice for the avid traveler.Bank of America offers more services to customers than any other global bank. What sets Bank of America apart is the fact that their customers have the ability to manage all of their accounts with Bank of America from their home or office computer.More reference links: http://topics.nytimes.com/top/news/business/companies/bank_of_america_corporation/index.html http://www.bankofamerica.com/privacy/index.cfm?template=sitekey http://www.bankofamerica.com/state.cgi?section=generic&update=&cookiecheck=yes&context=en&locale=&template=faq_security&cm_mmc=&cm_sp=&destination=nba/onlinebanking/index.cfm?adlink=