An advantage of diversity in the workplace is that you are able to obtain different points of view from by having a variety of people whose life experiences and cultural upbringing may encourage them to look at things differently. This can encourage new ideas and solutions to some of the problems that a business might face. Another advantage of diversity in the workplace is that by having a
. diverse group of people, you will appeal to a larger customer base. Customers are often more comfortable dealing with people that they can personally relate to. By having a diverse group of employees, you are increasing the chances that the customer will find someone who he relates to and thus feels comfortable working with. This can not only increase your sales and revenue, but it can even open up new markets for your business. It can also increase your customer service scores because customers can identify with your workers.