Your department, whatever industry you are in, needs a standard operating procedure guide. You can easily learn how to format a standard operating procedure manual or guide for your department. Standard operating procedures help everyone stay on the same page. It ensures that everyone is aware of how things are supposed to run. These standard operating procedures are directives which must be
. followed by everyone. They are often in written form for everyone to access so there can be no confusion or misinterpretation. You can find more information here: http://www.klariti.com/standard-operating-procedures/