| STYLES / Features | NO
ASSERTIVELY
|
ASSERTIVELY
|
AGGRESSIVE |
|
Generalities
|
They do not
respect their rights.
We take advantage of it. Not achieved its objectives. He feels unfortunate, wounded, Anxious. Let the other choice for him. |
He respects
the rights of others.
He gets their goals. He feels good on his skin. Expressive. He chooses for himself. |
He does not
respect the rights of others.
He cans get their goals at the expense of the other. He is on the defensive, humiliating and denigrating the other. Expressive. He chooses on the other. |
|
Nonverbal
behavior
|
Eyes looking down; hushed voices; hesitation; helpless gestures; denying importance to the situation; sunken position; hesitant tone of voice or complaint | Direct eye contact; level of conventional voice; speaks fluently; gesture firm; stand upright; messages in the first person, honest, direct answers to the situation; |
Gaze fixed;
aloud; speaks fluent / speed; confrontation; threatening gestures;
intimidating posture; dishonest; impersonal messages
|
|
Verbal behavior
|
Maybe, I
wonder if we could, we would mind, ehh, well, really, is not important,
not bother.
|
I think, I feel, I want, Delivering, How can we solve this | You have to ;
If you have not careful; You will be joking; You should; Bad.
|
| Effects |
Interpersonal
Conflict
Depression It hurts himself Loses aportunidades Voltage He feels unchecked Loneliness He feels angry Addiction |
Solve problems
He feels comfortable with the other He feels satisfied Relaxed Feeling control He creates and manufactures most of the opportunities |
Interpersonal
Conflict
Fault Frustration Injures to others Loses aportunidades Voltage He feels unchecked Loneliness He does not like the others. He feels angry. Addiction. |