A schedule (often called a rota) is a list of employees who are working on any given day, week, or month in a workplace. A schedule is necessary for the day-to-day operation of any retail store or manufacturing facility. The process of creating a schedule is called scheduling. An effective workplace schedule balances the needs of employees, tasks, and in some cases, customers.
A daily schedule is usually ordered chronologically, which means the first employees working that day are listed at the top, followed by the employee who comes in next, et cetera.
A weekly or monthly schedule is usually ordered alphabetically, employees being listed on the left hand side of a grid, with the days of the week on the top of the grid.
A schedule by this definition is sometimes referred to as workflow.
In some cases scheduling software is used to allow organizations to better manage staff scheduling. Employee scheduling software supports shift and employee assignments and improves staff utilization. Organizations commonly use spreadsheet software or employee scheduling software to create and manage shifts, assignments, and employee preferences.