Volaris is the commercial brand of the Mexican group Concesionaria Vuela Compañía de Aviación S.A. de C.V., a low-cost airline based in the city of Toluca, Mexico State and the fastest growing Mexican airline. The name Volaris, a fusion between the word volar (to fly) and the North Star Polaris, was selected from over 1000 proposals.
Its headquarters are located in Santa Fe (Mexico City) and its operational base are located at the Lic. Adolfo López Mateos International Airport (TLC) in Toluca, only 50 kilometers (31 miles) west of Mexico City, rather than the more expensive and congested Mexico City International Airport. Volaris provides free transportation from Toluca Airport to Mexico City's Santa Fé area.
The inauguration of activities was held with a ceremony at the Toluca airport in which President of Mexico Vicente Fox cut the inauguration ribbon. Volaris' first commercial flight was a Toluca-Tijuana trip on March 13, 2006.
The founding and owner partners of Volaris are Grupo Televisa (the world's biggest Spanish media conglomerate), Inbursa (an insurance company owned by billionaire Carlos Slim), Grupo TACA (the national airline of El Salvador), and Protego Discovery Fund Each of these partners invested 25% of the initial cost of activities, or $100 million USD. In May 2006 Airbus started the delivery of the first of 16 A319s on order. The airline has received excellent critics due to its prices, fleet, service and for having most of its flights on time. In fact, if a flight delays for more than 25 minutes, passengers are given free, transferable tickets on their next purchase. If check-in lasts more than 10 minutes after passing the wait line, passengers are given a discount coupon for their next purchase.
As of August 2008 the Volaris fleet includes:
Volaris has the youngest commercial fleet in Mexico, with an average fleet of 2.7 years old. The airline signed an order for 19 more new aircraft of the same model, for delivery in 2008, 2009, 2010, 2011 and 2012 with a configuration of 144 seats in a single class. The same contract has options for 26 additional A319 jets. The separation pitch between each seat is 32 inches. Seats are made of leather.