The railway network of the United Kingdom is operated with the aid of a number of documents, which have been sometimes termed "technical manuals, because they are more detailed than the pocket-timetables which the public encounters every day. Historically, they were classified PRIVATE and not for publication, however since rail privatisation they are now all in the public domain, mostly in digital form, because they are produced centrally and not by the regional rail operators.
Documents of relevance to the customer:
and distributed by National Rail Enquiries:
- The National Rail Conditions of Carriage, which set out the customer's rights and responsibilities when travelling on the National Rail network Every ticket purchased is a contract, and this document is the terms of that contract. It is produced by the Rail Settlement Plan, part of the ATOC.
- National Fares Manual, which contains all available fares on the network, primarily of use for tracking cheaper ticket combinations. As a technical manual, it requires some practice to read.
- The Rail Links Manual. As separate to the above, for combined rail and bus/ferry fares.
and produced by the ATOC:
ATOC is a body which represents 26 train operating companies that provide passenger railway services
- The National Routeing Guide, which defines which tickets are valid on which routes It is noted as being a particularly complex document to negotiate, one blogger stating I can only look at the NRG for about 10 minutes without going insane"
and produced by Network Rail:
Network Rail owns and operates Britain's rail infrastructure
- The National Rail Timetable. This was available to the public in printed form until May 2007, and is now available from Network Rail in PDF format only.
and produced by The Stationery Office with permission from Network Rail:
- UK Rail Timetable, published from December 2007. The latest edition (Spring 2008, ISBN 9780117020733) is valid until 13 December 2008.
Documents which relate solely to the operation of the network
Also by Network Rail
- Train Planning Rules Used by those who plan the logistics of operating the network
Documents produced by the ORR (formerly the Rail Regulator):