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Cox Communications

Cox Communications, also known as Cox Cable and formerly Cox Broadcasting Corporation is a privately owned subsidiary of Cox Enterprises providing digital cable television and telecommunications services in the United States. It is the third-largest cable television provider in the United States, serving more than 5.9 million customers, including 2.9 million digital cable subscribers, 3.5 million Internet subscribers, and 2.2 million digital telephone subscribers. Its animated spokesman is named Digital Max.

History

Cox Enterprises expanded into the cable television industry in 1962 by purchasing a number of cable systems in Lewistown, Lock Haven and Tyrone, Pennsylvania, followed by systems in California, Oregon and Washington. The subsidiary company, Cox Broadcasting Corporation (later to be renamed), was not officially formed until 1964, when it was established as a public company traded on the New York Stock Exchange.

In 1999 Cox acquired the cable television assets of Media General in Fairfax County and Fredericksburg, Virginia.

In 2000 Cox Communications acquired Multimedia Cablevision with assets in Kansas, Oklahoma and North Carolina.

On November 1, 2005, Cox announced the sale of all of its Texas, Missouri, Mississippi and North Carolina properties, as well as some systems in Arkansas, California, Louisiana and Oklahoma to Cebridge Communications. The sale closed in 2006 and those systems were transitioned by their new owner from Cox branding to Suddenlink Communications.

On May 14, 2007, Cox announced that they had sold their investment in Discovery Communications for the Travel Channel, related assets, and $1.3 billion.

In 2007, Diversity Inc. magazine named Cox Communications #25 in its Top 50 Companies for Diversity. Cox climbed to the sixth position on Diversity Inc's 2008 list. Also in 2008, Cox was named #8 on the Top 10 Companies for African Americans.

Other business units

Cox Business: Provides business level video, voice and Internet services.
Cox Media: Advertising Sales
Travel Media, Inc.: Travel Channel and TravelChannel.com

Privatization

In 2004, Cox Enterprises announced its intention to purchase those shares of Cox Communications which they did not own. A $6.6 Billion tender offer was completed in December of that year, and Cox Communications has been a wholly owned subsidiary since. This represents the second time Cox has been taken private by Cox Enterprises.

Residential Services

Video

Cox distributes standard definition and high definition cable television programming, including Digital Cable. Cox has no plans to discontinue an analog level of service as part of the digital transition. Cox launched Digital Cable on its Orange County system in 1997. In February, 2008 Cox started to implement Switched Digital Video (SDV) technology in some of their markets, making much of their digital cable incompatible with CableCard.

Digital Video Recorder

Cox offers Digital Video Recorder service, provided using Motorola or Scientific Atlanta equipment depending on the local market.

OnDemand

Cox offers video on demand service in the majority of its markets under the name On Demand. On Demand offerings vary by market and by operator, and some markets include High Definition. Cox offers replays of ABC and NBC programming in some markets while Comcast includes offerings BBC America and CBS.

High Speed Internet

Cox offers four levels of High Speed Internet in all of its markets, Economy, Value, Preferred and Premier. Cox initially launched High Speed Internet in 1996 in its Orange County system. Cox licensed the PowerBoost technology in 2007 and offers it on the Preferred and Premier level of service. Top service download speeds are between 12 and 15 Mbit/s. Cox High Speed Internet won the PC Magazine Readers' Choice Award for High Speed Internet in 2003, 2004, 2005 and 2007.

Digital Telephone

Cox Business - Commercial Services

Commercial Video

Cox distributes standard definition and high definition cable television programming, including Digital Cable. Cox has no plans to discontinue an analog level of service as part of the digital transition. Cox offers many Business video tiers focused on specializing video content for Commercial customer like Hotels, Bars & Restaurants, customer waiting areas and private offices. Cox Business also offers specialized Hotel Video On Demand (VOD) systems via its Las Vegas based business unit, Cox Hospitality Networks.

Cox Business Internet

Cox offers several commercial Tiers in all of its markets. Cox Business initially launched Cox Business Internet in 1996 in its Orange County system on the coat tails of its residential offering.

Cox Optical Internet

Cox Business offers dedicated internet access via metro fiber network in 18 markets. Speed offerings are available from 64K to 1Gbit/s, but typically standard offerings are in 1Mbit/s increments below 10 Mbit/s and 5 Mbit/s increments above 10 Mbit/s. The Cox backbone is capable of bandwidth up to 300Gbit/s.

Cox Metro Ethernet

Cox Business offers a layer 2 Metro Ethernet transport service in most of its metro markets. In Some Cox Business markets this product is branded Transparent LAN. Typical offerings range from 3Mbit/s to 1Gbit/s, but faster private line connections are available upon request. Currently all Metro Ethernet offerings are best effort. Some Cox markets have deployed layer 2 Ethernet using cable modem technology based on the DOCSIS standard.

Digital Telephone

Cox offers telephone service in the majority of its footprint. The technology varies between circuit switched and VoIP depending on market. Cox has won multiple J.D. Power and Associates award for its telephone service. Cox Business bundles Long Distance service with the vast majority of its phone lines. Commercial customers can choose from standard POTS services, Switched and dedicated T-1 services, ISDN PRI services, and in some markets SIP trunking.

Current systems

Arizona

Phoenix Metro Area, which also services Coolidge, Casa Grande, Florence, Surprise and Wickenburg.
Tucson, which also services Sierra Vista, Green Valley, Benson, Tombstone, Willcox, Douglas, Ft Huachuca, Huachuca City, St David and Patagonia.

Arkansas

Bentonville Also Services: Bella Vista, Bentonville, Cave Springs, Centerton, Gravette, Highlands, Hiwasse
Berryville Also Services: Beaver City, Berryville, Eureka Springs, Green Forest, Holiday Island
Fayetteville Also Services: Elkins, Farmington, Fayetteville, Goshen, Greenland, Lincoln, Prairie Grove, West Fork, Winslow
Fort Smith Also Services: Alma, Arkoma OK, Barling, Bonanza, Cameron OK, Cedarville, Central City, Chester, Dora, Dyer, Excelsior, Fort Smith, Greenwood, Hackett, Highway 71, Huntington, Jenny Lind, Kibler, Lake Alma, Midland, Mansfield, Lavaca, Mountainburg, Mulberry, Muldrow OK, Pocola OK, Rock Island, Roland OK, Rudy, Rye Hill, Sugarloaf area, White Bluff
Harrison Also Services: Bellefonte, Bergman, Dogpatch, Harrison, Valley Springs, Rogers
Siloam Springs Also Services: Colcord, Decatur, Gentry, Siloam Springs, Watts, West Siloam Springs
Springdale Also Services: Bethel Heights, Goshen, Elm Springs, Johnson, Lowell, Sonora, Springdale, Tontitown
Van Buren Also Services: Van Buren, See also Fort Smith

California

Orange County
Palos Verdes
San Diego (Coverage area includes downtown, south bay, east county and northern communities such as Oceanside, Escondido, and Poway; the central portion of San Diego is covered by Time Warner Cable)
Santa Barbara

Florida

Central Florida (Gainesville and Ocala)
Gulf Coast (Pensacola, Fort Walton Beach, Shalimar, Mary Esther, Crestview, Destin, Niceville, Freeport, Miramar Beach, Eglin Air Force Base, Hurlburt Field, and parts of Cantonment and Santa Rosa Beach)

Georgia

Middle Georgia (Macon, Warner Robins and surrounding areas)

Idaho

Sun Valley and surrounding areas

Kansas

Wichita Area and Central Kansas: Andover, Augusta, Arkansas City, Derby, Halstead, Maize, Rose Hill, Haysville, Salina, El Dorado, Bel Aire, Wichita, Valley Center, Winfield, Lindsborg, Hutchinson, Newton, Sedgwick, Sterling
Southeast Kansas: So. Coffeyville, Coffeyville, Iola
Southwest Kansas:Great Bend, Lyons, Pittsburg, Kingman, Pratt, Garden City, Ford County
Northeast Kansas: Manhattan, Topeka
Additional Kansas Communities: Crawford Co., Riley, Arma, Dearing, Auburn, Dodge City, Hesston, McPherson, Saline Co., Hoisington, Milford, Erie, Humboldt, Mulvane, Benton, Finney County, Berryton, Nickerson, Tecumseh, Burrton, Franklin, Jardine, Ogden, Caney, Frontenac, Jefferson, Park City, Towanda, Cheney, Junction City, Tyro, Cherokee Co., Garden Plain, Kechi, Pottwawatomie, Cherryvale, Gas, Weir, Chicopee, Geary, Kinsley, Goddard, Larned, Cunningham, Grandview Plza, Yates Center