Aloha Airlines Flight 243 was a scheduled Aloha Airlines Boeing 737-297 flight between Hilo and Honolulu in Hawaii. On April 28, 1988, the aircraft suffered extensive damage after an explosive decompression in flight, but was able to land safely at Kahului Airport on Maui. Flight attendant C.B. Lansing was the sole fatality as she was blown out of the airplane, whereas another 65 passengers and crew were injured. The safe landing of the aircraft with such a major loss of integrity was unprecedented and remains unsurpassed.
Around 13:48, as the aircraft reached its normal flight altitude of 24,000 feet (7,300 m) about 23 nautical miles (43 km) south-southeast of Kahului, a small section on the left side of the roof ruptured. The resulting explosive decompression tore off a large section of the roof, consisting of the entire top half of the aircraft skin extending from just behind the cockpit to the fore-wing area.
Part of the design of the 737 was for stress to be alleviated by controlled area breakaway zones. The intent was to provide controlled depressurization that would maintain the integrity of the fuselage structure. The age of the plane and the condition of the fuselage (that had corroded away and stressed the rivets beyond their designed capacity) appear to have conspired to render the design a part of the problem; when that first controlled area broke away, according to the small rupture theory, the rapid sequence of events resulted in the failure sequence. This has been referred to as a "zipper effect."
First Officer Madeline "Mimi" Tompkins' head was jerked back during the decompression, and she saw cabin insulation flying around the cockpit. Captain Robert Schornsteimer looked back and saw blue sky where the first class cabin's roof had been. Tompkins immediately contacted Kahului Airport on Maui to declare an emergency.
At the time of the decompression, the chief flight attendant, Clarabelle "C.B." Lansing, was standing at seat row 5 collecting drink cups from passengers. According to passengers' accounts, Lansing was ejected through a hole in the side of the airplane.
Flight attendant Michelle Honda, who was standing near rows #15 and #16, was thrown violently to the floor during the decompression. Despite her injuries, she was able to crawl up and down the aisle to assist and calm the terrified passengers. Flight attendant Jane Sato-Tomita, who was at the front of the plane, was seriously injured by flying debris, and was thrown to the floor. Passengers held onto her during the descent into Maui.
The explosive decompression severed the electrical wiring from the nosegear to the indicator light on the cockpit instrument panel. As a result, the light did not illuminate when the nosegear was lowered, and the pilots had no way of knowing if it had fully lowered.
Before landing, passengers were instructed to don their lifejackets, in case the aircraft did not make it to Kahului.
The crew performed an emergency landing on Kahului Airport's runway 2 at 13:58. Upon landing, the crew deployed the aircraft's emergency evacuation slides, and evacuated passengers from the aircraft quickly. In the photo provided, First Officer Mimi Tompkins assisted passengers down the evacuation slide. In all, 65 people were reported injured, eight seriously. At the time, Maui had no plan for a disaster of this type. The injured were taken to the hospital by the tour vans from Akamai Tours (now defunct) by office personnel and mechanics driving them since the island only had a couple of ambulances. Air traffic control radioed Akamai and requested as many of their 15 passenger vans as they could spare to go to the airport (less than a mile away) to transport the injured. Two of the Akamai drivers were former medics and established a triage on the runway. The aircraft was a write-off. What could have been a major disaster ended with a single death.
According to the official NTSB report of the investigation, Gayle Yamamoto, a passenger, noticed a crack in the fuselage upon boarding the aircraft prior to the ill-fated flight but did not notify anyone. The crack was located aft of the front port side passenger door. This crack was probably due to metal fatigue related to the 89,090 compression and decompression cycles experienced in the short hop flights by Aloha.
In addition, the United States Congress passed the Aviation Safety Research Act of 1988 in the wake of the disaster. This provided for stricter research into probable causes of future airplane disasters.
Both pilots remained with Aloha Airlines. Robert Schornsteimer retired from Aloha Airlines in August, 2005. At that time, Madeline Tompkins was still a captain of the airline's Boeing 737-700 aircraft.