The Service Personnel and Veterans Agency
was officially launched on 2 April 2007
by the UK Ministry of Defence
. SPVA aims to improve personnel, pensions, welfare and support services to members of the UK Armed Forces and veterans and their dependents.
The Armed Forces Personnel Administration Agency (AFPAA) was merged with the Veterans Agency to form the Service Personnel and Veterans Agency.
The formation of SPVA will gradually lead to the provision of a fully integrated set of ‘through life’ personnel services to the serving and veterans community - where a single contact with the Agency will grant access to customer information and advice on pay, pensions, compensation payments, records of service and medal entitlement.
The responsibility for all pension provision, whether a War pension or an Armed Forces pension now falls under the direct control of SPVA, reducing the risk of omitting or duplicating information and providing a truly joined up pension service.
Dynamic delivery of high quality, comprehensive and responsive through-life personnel services to the serving and veterans' communities.
Deliver reliable, trusted and efficient personnel services to the serving and veterans' communities.
According to its website, the SPVA's Core Functions are:
- Administer Pay and Allowances to the Armed Forces through Joint Personnel Administration (JPA).
- Administer the Armed Forces Compensation Scheme (AFCS) in accordance with relevant legislation, departmental policy and contemporary medical and scientific understanding.
- Administer the Armed Forces Pension Scheme 75 and 05
- Administer the War pension Scheme (WPS) in accordance with relevant legislation.
- Administer the awarding and delivery of campaign medals and veterans badge.
- Provide efficient administrative support for casualties and the repatriation of compassionate cases through the Joint Casualty and Compassionate Centre.
- Provide quality welfare services and support to war disablement pensioners, war widows, their dependants and carers; and exService beneficiaries of Armed Forces Compensation Scheme.
- Manage the Ilford Park Polish Home in accordance with the Polish Resettlement Act 1947 and the legislation and professional standards for residential and nursing care.
In addition to the core functions, the Agency:
- Administers the exgratia payment scheme for the former prisoners of the Japanese in the Second World War in accordance with government policy.
- Provides administrative support to the Central Advisory Committee (CAC) on war pensions and the War Pensions Committee