Class 5 End Office switches provide local telephone service and dialtone to residential, business, and government subscribers, as well as telephone company payphones. Residential service includes message rate and flat rate local calling plans with extra charges for long distance calls and supplementary services such as call waiting, 3-way calling, and call forwarding. Business service is mostly message rate local calling plans with extra charges for long distance and supplementary services. Message Rate calling means that subscribers pay for calls based on duration of the call and distance to the called party. Government subscribers include cities, counties, state, and federal agencies and often included Centrex service. Pay phones were traditionally provided exclusively by telephone companies but during the early 1980s Customer Owned Coin Operated Telephone services were established.
Class 4 Toll Access switches provide long distance (toll) telephone service including intra-state calling and inter-state calling. Intra-state calls are generally more expensive than inter-state calls due to favorable tariffs with price plans approved by the Public Utilities Commission or Public Service Commission for each state. Inter-state calls are generally less expensive than intra-state calls since tariffs are filed with the Federal Communications Commission because of the inter-state commerce aspect of the service. Class 4 switches provide access to long distance service in rural areas. In addition, Class 4 switches traditionally provided operator assisted calls such as person-to-person, collect, and calls billed to third parties. However, many operator services are now automated with minimum human intervention.
Class 3 Primary switches provided the first layer of the AT&T long distance switching network. VNL routing methods preferred trunk connections between Class 3 switches to minimize class 1 and class 2 connections. Class 3 switches also act as Service Switching Points or SSP's that provide access to Intelligent Network services such as Toll-Free, Virtual Private Network, Calling Card, and Credit Card calls. If circuits to other Class 3 switches were unavailable, the call was routed to the Class 2 (and/or Class 1) switch in the same region. Calls were not routed "up-chain" to Class 2 or Class 1 switches in a different region. Analog circuits between AT&T long distance switches are known as Inter-Toll trunks while circuits from a long distance switch to local switches are known as Toll Completing trunks. Trunks between long distance switches in other carrier networks are known as Inter-Machine Trunks or IMT's.
Class 2 Sectional switches provide the second layer of long distance switching. VNL routing methods preferred trunk connections between the originating Class 2 switch and a Class 3 or Class 2 switch in a different region. Calls were not routed "up-chain" to a Class 1 switch in a different region.
Class 1 Regional switches provide the final layer of long distance switching. VNL routing methods preferred "down-chain" trunk connections between the originating Class 1 switch and a Class 3, Class 2, or Class 1 switch in a different region. Analog trunk connections between Class 1 switches were required to have a loss of zero decibels.
The VNL architecture was gradually phased out due to the conversion of network circuits from analog to digital and the related conversion to a non-hierarchical network routing schemes such as AT&T's Dynamic Non-Hierarchical Routing or Nortel's Dynamically Controlled Routing methods. See IEEE publications for details on DNHR and DCR.