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jet way

Gate agent

Gate agents work at the boarding gates of airports where passengers board their flights and arriving planes drop off passengers. Shifts vary with the particular airline's flight schedule, and, like ticket agents, gate agents must wear uniforms and put on a pleasant face for the public. Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during deplaning and enplaning, and assisting in customer service duties.

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