Hotel manager

Hotel manager

This article is about hotel management in practice. For academic study of hotel management, see Hospitality management studies and Hospitality industry.

A hotel manager or hotelier is a person who handles the everyday function and management of a hotel. Larger hotels often have management teams, instead of individual managers, where each member of the group begins to specialize on a certain area of interest.

Occupational tasks

Some of the responsibilities of a hotel manager include:

  • organizing and directing the hotel's services
  • controlling budget and formulating financial plans
  • promoting the business
  • archiving profits and expenses
  • meeting with customers, contractors and suppliers
  • hiring, training, reviewing and overseeing staff members
  • attending to problems or customer complaints and comments
  • addressing maintenance and upkeep
  • seeing to accommodations
  • meeting safety, health and licensing regulations

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