From the 1960s, the service had expanded and was operated by the UK Government's Department of Health and Social Security for a largely civilian population. By then, wheelchair supply and other related disablement services had been added to the remit. The majority of service users were elderly individuals who often had disabilities due to systemic medical conditions.
In 1984 the British government set up the McColl working party to review and report on the quality and management of disablement services in England. In 1986 it recommended a new management board should be set up to manage their efficiency and cost effectiveness. As a result, the Disablement Services Authority (DSA) was set up in England to manage the 49 Artificial Limb & Appliance Centres (ALACs) through regional and district health authorities by 1991. ALAC services were transferred to the National Health Service in England in July 1991.
After a period of consultation, it was agreed the Welsh Health Common Services Authority (WHCSA) should assume operational management responsibility for the services in April 1988. The Artificial Eye Service in Wales remained under Welsh Office management until it too was transferred to the WHCSA in 1993. At the time, it was agreed that the transfer should be for an interim period - April 1988 to April 1991. There would then be further consultation with the wider NHS in Wales.