Founded in 2001, the company's primary business is a line run between Manhattan, and the Villages of The Hamptons, between Southampton, and Amagansett.
The companies main competitor is the Hampton Jitney, also a private, for profit bus company, and the Long Island Railroad (LIRR). The Luxury Liner commenced operations as a up-market, first class style of service, and today runs both a first class service with a 2-1 seating configuration, and a comfort class seating with a more traditional 2-2 configuration. A galley is featured on all buses and guests are able to help themselves to snacks and bottled water. All Luxury Liner buses feature movie service as well. The Hampton Jitney runs a first class service known as Ambassador Service, and that company has increased this service to compete with the Luxury Liner. During the peak summer season, the Long Island Railroad offers extra fare reserve seat service, branded, Hampton Reserve, on its popular Friday express train, The Cannonball.
The large percentage of second homeowners in this market have allowed companies like the Luxury Liner to prosper, and the Hamptons region has also seen a noticable increase in its year round population, some of whom commmute into New York City on a limited, but regular, basis, year round.
Hampton Luxury Liner line buses require advance reservations and payment, either via phone or internet, and passengers check in with the driver upon boarding.
Charter and special group services are also featured.