Customer-premises equipment or customer-provided equipment (CPE) is any terminal and associated equipment located at a subscriber's premises and connected with a carrier's telecommunication channel(s) at the demarcation point ("demarc"). The demarc is a point established in a building or complex to separate customer equipment from telephone company equipment.
CPE generally refers to telephones, DSL modems or cable modems, or purchased set-top boxes for use with Communications Service Providers' services. Also included are key telephone systems and most private branch exchanges. Excluded from CPE are overvoltage protection equipment and pay telephones. Cellular carriers may sometimes internally refer to cellular phones a customer has purchased without a subsidy or from a third party as Customer Provided Equipment.
It is also notable that the Fully qualified domain name of DSL and cable lines connected to a residence will often be prefixed with 'cpe'.
Source: partly from Federal Standard 1037C
See also on-premises wiring.
CUSTOMER RELATIONSHIP MANAGEMENT IN RBC ROYAL BANK OF CANADA (BAHAMAS): AN ANALYSIS OF THE PRESENT AND A PATHWAY TO FUTURE SUCCESS
Jan 01, 2009; ABSTRACT The purpose of this paper is to analyze the present customer Relationship Management (CRM) strategies utilized by...