Between 1989 and 1993, Allen discussed the company with Jeffery Stein, who had founded an information process company called On-Line Business Systems. Working with Reda Athanasios, Stein, buoyed by his experience founding a computer-based service company, played the largest role in turning the early software company into Convene International. As part of its transformation, the company began offering asynchronous distance learning software in Windows (instead of DOS) and eventually added 24/7 phone tech support. The first major client to offer the service was the University of Phoenix online campus, then in its fledgling years. Convene then expanded to over 45,000 students at more than 100 universities in the United States and elsewhere.