|ACT Internal Omnibus Network|
|Type|| Government owned |
|Founded|| 19 July 1926 |
Trading name change to ACTION
14 February 1977
|Area Served|| Belconnen |
|Corporate Colours||Green, orange and white|
|Slogan||Going your way.|
|Depots|| Belconnen |
|Interchanges|| Belconnen |
ACTION is a public transportation service in Canberra, Australia. It is operated by the ACT Department of Territory and Municipal Services. The name ACTION is an acronym of Australian Capital Territory Internal Omnibus Network.
The newer Irisbus Agora Lines, Scania L94UBs and MAN 18.310's feature a livery of green, orange and white which symbolises change, and a newer, 'greener' fleet. These buses are comparatively environmentally friendly (hence "green"), accessible to disabled patrons and air conditioned. They are all also fitted with bike racks for a program called Bike 'n Ride.
Apart from buses with all over advertising or special designs, the remainder of the ACTION bus fleet have a livery featuring ACTION's former corporate colours of blue, orange and white.
There are an additional 2 Renault PR100.2 (MkI) which are exclusively used for driver training and a fleet of mini buses (Hino AC and Mitsubishi Rosa) used for special needs transport. ACTION also operates a single Mack tow truck.
ACTION have ordered 19 MAN 18.310 CNG Buses, which are to be delivered between June and October 2008. One of these has been delivered.
ACTION offers many different types of services, from Route to Peak and School services.
The current network of routes (Network 08) commenced 2 June 2008. This network was intended to operate the same routes 7 days a week, but initially ACTION will operate the changed services on weekdays only. A slightly modified version of the previous Network '06 weekend routes will continue to operate until ACTION is able to recruit sufficient weekend drivers.
ACTION's current route and timetable information can be found at http://www.action.act.gov.au/routes_timetables.html
During weekends, all bus services use a three-digit route number in the 9** range. These services generally do not provide the same level of service as the weekday services by being less direct and operating less frequently.
During weekday daytime, Intertown routes travel from suburbs in Belconnen or Tuggeranong then travel through all four interchanges along the Intertown trunk route and terminate at the last interchange (or vice-versa). At night the Intertown service consists of Route 300 only which travels between the four interchanges.
On weekends, the Intertown service operates as Route 900 which travels between the all interchanges as well as the Erindale Centre. Some Route 900 services on Saturday service only Woden, City and Belconnen interchanges.
The Intertown routes are as follows:
Intertown Services travel via main roads only to create a fast service between the four Interchanges. Outside of the Intertown trunk route, the services turn into route services and run through suburban streets. These services may also operate just the suburban component of the route in which case the route number will be the last two digits.
Xpresso services are numbered 7**. The exception to this is route 170, which is classed as an Xpresso Route but travels along the Intertown trunk route between Woden and City Interchanges.
Routes 28 and 63 also have peak hour extensions to their regular route but the route number does not change.
School services are provided by ACTION to public and private primary schools, high schools and colleges. These are normally three number route numbers which rarely ever change. These services can only be accessed by School students and staff, and are not used by the general public. They are not listed on timetables at bus stops. These are numbered between 401 and 899.
Details of school services can be found at http://www.action.act.gov.au/school_services.html
ACTION uses a Wayfarer Transit Systems produced system to sell tickets on board buses, and to validate pre-purchased tickets. Two types of tickets are used: printed paper tickets for one way fares issued on buses, and cardboard magnetic stripe tickets, either pre purchased or purchased on board buses.
Fares come in three types, adult, concession and student. Adult and concession fares can be used on any day or time, while student tickets can only be used on school days. The standard fare is for a single trip, with a 90 minute transfer available at no extra charge. Daily and 10 ride tickets are also available, in addition to weekly and monthly periodical tickets. Off peak fares are also available. There are over 100 ticket agents in the ACT, these range from local shops to newsagencies, as well as small kiosks at bus interchanges.
The Wayfarer validator machines are located onboard each bus (one machine per bus) at the entrance. Portable validators are also located at the Woden and City Interchanges to allow pre-validation and rear door boarding. Articulated buses once featured an additional validator fitted in the rear door stairwell area, to allow rear door boarding on school services, but have since been removed. Due to numerous breakdowns of the Wayfarer machines the ACT Government is investigating a replacement program, with the technology used not stated.
ACTION maintains a number of bus stops throughout Canberra. It also operates 4 major bus interchanges, which act as hubs for the different districts of Canberra. Some stops are laid out as termini, a few of which have a small facility for drivers' needs.
There are four interchanges:
City bus interchange is unique because it allows delivery vehicles to access part of the interchange and is built on the normal street outlay. The others only allow buses and emergency vehicles. City, Woden, and Tuggeranong interchanges are all built at street level however the Belconnen Interchange is above street level.
ACTION's bus stops vary in many different ways. Some have drivers amenities at termini, some have shelters, some have seats, and some have nothing at all. Canberra has concrete bunker shelters which have been since 1975, and various other designs of shelters have been installed at many bus stops around the ACT. Yellow and black signs and posts mark bus stops in the ACT. Most stops consist of a steel pole with a rectangular "Bus Stop" sign, however there remains some stops with a wooden post with the words "Signal Bus". Recently new Orange, Green and White Bollard style stops have begun to be installed along major routes, like the Intertown and the two 15 Minute Weekday frequency corridors. The New Bollard stops have timetable and stop information, along with more detailed route information.
Both depots’ sign on and amenities buildings house small offices for Special Services buses, Schools Liaison services and other services which are required in each region and depot. The Special Service division caters for aged care, and special school routes and services whilst operating with a fleet of Hino and Mitsubishi buses. The Schools Liaison service caters for all school routes, any damage on buses, monitoring school fare evaders and also runs an education program for school children.
ACTION's headquarters are now located in Macarthur House (corner of Macarthur Ave and Northbourne Avenue) which houses a call centre, and various departments relating to the operation of the bus service in the ACT.