Vikas Kapoor is the President and CEO of iQor
, a business process outsourcing
company employing over 8,000 people in America, Europe and Asia.
Kapoor joined iQor in 2004 and has led a major turnaround in the company’s operating and financial performance. After five straight years of declining performance, iQor has had double-digit revenue and profit growth every year for the last four years. It is reportedly one of the fastest-growing companies in the call center industry.
Prior to iQor, Kapoor was President and CEO of Toronto-based Delano Technology, a publicly held management software company. Prior to Delano, Kapoor was President and CEO of Walker Digital
, an incubator of Internet businesses that served as the launch pad for priceline.com
. Prior to that, Kapoor co-founded and built Mitchell Madison Group
, one of the fastest-growing professional services firms of the 1990s. Kapoor started his career with McKinsey & Co.
Kapoor earned an MBA from the Harvard Business School
, where he was a Baker Scholar
. He also holds an MA in Philosophy from Harvard University and is a magna cum laude graduate of Princeton University
Kapoor serves on the boards of the Metropolitan Opera
, Cooper Union
and the Rubin Museum of Art
. He is also a member of the Young Presidents' Organization
and Philippine President Gloria Arroyo's
International Board of Advisors.