Vikas Kapoor is the President and CEO of iQor, a business process outsourcing company employing over 8,000 people in America, Europe and Asia. Kapoor joined iQor in 2004 and has led a major turnaround in the company’s operating and financial performance. After five straight years of declining performance, iQor has had double-digit revenue and profit growth every year for the last four years. It is reportedly one of the fastest-growing companies in the call center industry. Prior to iQor, Kapoor was President and CEO of Toronto-based Delano Technology, a publicly held management software company. Prior to Delano, Kapoor was President and CEO of Walker Digital, an incubator of Internet businesses that served as the launch pad for priceline.com. Prior to that, Kapoor co-founded and built Mitchell Madison Group, one of the fastest-growing professional services firms of the 1990s. Kapoor started his career with McKinsey & Co.. Kapoor earned an MBA from the Harvard Business School, where he was a Baker Scholar. He also holds an MA in Philosophy from Harvard University and is a magna cum laude graduate of Princeton University. Kapoor serves on the boards of the Metropolitan Opera, Cooper Union and the Rubin Museum of Art. He is also a member of the Young Presidents' Organization and Philippine President Gloria Arroyo's International Board of Advisors.

External links

• The New York Times: Filipinos Are Taking More Calls in Outsourcing Boom
• The Times: Economic Security Demands that we Remove Safeguards
• International Herald Tribune: Philippine Call Center Business Booms
• Vikas Kapoor Video Clip: Milken Institute Conference 2008
• Vikas Kapoor at Milken Institute Conference 2008: Kapoor Audio
• Google Video: Vikas Kapoor at Milken Institute Conference 2008
• CXO: How to Win the Globalization Game
• Vikas Kapoor