The United Service Organizations Inc. (USO) is a private, nonprofit organization that provides morale and recreational services to members of the U.S. military worldwide.
The group holds a congressional charter under Title 36 of the United States Code.
USO centers and clubs opened around the world as a “Home Away from Home” for GIs. The local USO was a place to go for dances and social events, for movies and music, for a quiet place to talk or write a letter home, or for a free cup of coffee and an egg. The USO also brought Hollywood celebrities and volunteer entertainers to perform for the troops.
At its high point in 1944, the USO had more than 3,000 clubs, and curtains were rising on USO shows 700 times a day. From 1941 to 1947, the USO presented more than 400,000 performances, featuring entertainers such as Bing Crosby, Judy Garland, Bette Davis, Humphrey Bogart, Lauren Bacall, Frank Sinatra, Marlene Dietrich, Hattie McDaniel, Ann Sheridan, Laurel and Hardy, The Marx Brothers, Jack Benny, James Cagney, James Stewart, Gary Cooper, Danny Kaye, The Rockettes, Al Jolson, Fred Astaire, Curly Joe DeRita,The Andrews Sisters, Joe E. Brown, Lucille Ball, Glenn Miller, Martha Raye, Mickey Rooney, Betty Hutton, Dinah Shore, and most famously, Bob Hope.
In 1950, when the United States entered the Korean War, the USO brought its services and entertainment tours, including Errol Flynn, Debbie Reynolds, Donald O'Connor, Piper Laurie, Jane Russell, Paul Douglas, Terry Moore, Marilyn Monroe, and Al Jolson to entertain troops, with Jolson being the first to volunteer and travel to Korea (he was also the first to entertain troops during World War II.) This effort continued after the war ended, and the USO expanded to serve the more than one million U.S. troops who remained stationed overseas. During the 1960s, as tensions escalated in Vietnam, the USO began to open centers in combat zones. The 23 centers in Vietnam and Thailand served as many as a million service members a month, and the USO presented more than 5,000 performances during the Vietnam War featuring stars such as John Wayne, Ann-Margret, Sammy Davis Jr., Phyllis Diller, Martha Raye, Joey Heatherton, Wayne Newton, Jayne Mansfield, Redd Foxx, Rosey Grier, Anita Bryant, Nancy Sinatra, Jimmy Boyd, Lola Falana, and (of course) Bob Hope. In addition, the USO operates centers at major U.S. airports to provide a lounge and place to sleep for American servicemen between their flights.
To support troops participating in Operations Enduring Freedom and Iraqi Freedom, USO centers opened in Afghanistan, Iraq, Kuwait and Qatar. USO centers number more than 130 around the world. Recently, the USO opened the Rocky Mountain USO Center at Denver International Airport, a third center in Kuwait and its first center in Iraq at Balad Air Base. The USO provides a variety of programs and services, including orientation programs, family events, travel assistance, free Internet and e-mail access, and recreation services. A new program called "USO in a Box," delivers program materials ranging from DVD players and videos to musical instruments to remote forward operating bases in Afghanistan and Iraq
U.S. military personnel and their families visit USO centers more than five million times each year.
A nonprofit, charitable organization, the USO receives donations from private citizens, foundations, organizations and corporations. As of April 2008, some schools across the United States are donating money to the United Services Organization as a school program.
The following information is based on USO's audited financial statements for the year ended December 31, 2006:
| Source of Funds | U.S. $ |
|---|---|
| In-kind contributions | 83,497,430 |
| Public appeals | 32,325,150 |
| USO center revenue | 13,660,792 |
| Corporate, foundation and individual giving | 8,748,594 |
| Investment income | 6,440,121 |
| Entertainment sponsorships | 2,593,504 |
| United Way, CFC and other federated | 1,040,528 |
| Rental and other income | 393,703 |
| Total Income | 148,699,822 |
| Expenses | U.S. $ |
|---|---|
| Program expenses | 124,008,404 |
| Fund raising expenses | 12,767,448 |
| Administrative expenses | 6,571,080 |
| Total expenses | '143,346,932 |
In a public response to the GAO report and a subsequent Los Angeles Times article, the USO blamed the run-ups on inexperienced employees and poor bookkeeping, ultimately realigning the entertainment accounting function to full-time staff in their financial management office. They also reiterated the GAO report finding that there was no improper behavior on the part of any of the entertainers involved with the tours cited in the GAO report and no evidence of malfeasance on the part of any employees.