Transhelp is used by person who have mobility problems, are physically unable to climb or descend stairs, or cannot walk a distance of 175 metres.
Wheelchair users are allowed to use Transhelp, but the elderly or dialysis patients are not automatically eligible.
Transhelp makes 240,000 trips annually with a fleet of 28 specially equipped buses.
One way trip costs $2.50 (or $5.00 for return trip). New eligible registrants pay a minimum fee of $25.00 or equal to 10 one way trips or five return trips.
Hours of service of Transhelp are:
Saturday, Sunday and Holiday service and trips are provided by taxi services: