Shaw also developed her musical abilities, learning the recorder and violin, at St. Mary's primary school and later the saxophone at St. Gabriel's R.C. High School. After leaving school, Suzanne attended Oldham College for a BTec National Diploma in Performing Arts with extra units in acting essentials and devising and developing performance.
Their album, Popstars, went on to sell 1.2 million copies in the UK, followed by their own television show entitled Hear'say It's Saturday, performing with established artists such as Lionel Richie, Joe Pasquale, Bradley Walsh, Blue and Atomic Kitten.
Subsequently, the band achieved a sell-out arena tour and performed numerous television guest appearances.
Shaw made many appearances with the band on TV and in live performance venues, including "Hear'Say: A New Chapter in Full", "The Hear'Say Story", "Hear'Say It's Saturday!" and the "Royal Variety Performance" for television.
Hear'say had two number one singles, a number three single and a number six single in the British charts, before splitting in 2002.
In February 2005, Shaw took on the role of narrator in Joseph and the Amazing Technicolor Dreamcoat, also in the West End. The leading role in Snow White followed, which was hailed as the UK's best pantomime, and then as Janet in The Rocky Horror Show national tour. She has also appeared in the reality television programmes Have I Been Here Before? and Britain's Worst Celebrity Driver. Her TV appearances have also included The Court for Channel Four, and Loose Women on ITV1. In 2007 she competed in a filmed reality series titled The Baron, which was to have been broadcast on ITV1 in August 2007, but was postponed due to the death of fellow contestant Mike Reid between filming and broadcast. It eventually premièred on 24 April 2008 on ITV.
On 1 March 2008, it was confirmed that she had chipped a bone in her ankle during training and there were doubts as to whether she would be able to continue in the competition. Having previously received a gash to head and a broken rib, this did not deter her, and she vowed to carry on for her dance partner and the people who had voted for her. On the 2 March, she skated with her ankle strapped and finished second from bottom on the leader board with a total of 24; however, the public saved her from the skate-off.
On 9 March, she skated in the semi-final of Dancing on Ice and achieved a score of 27.5 to the song "Eternal Flame". Christopher Dean stated that he was hugely impressed with her skating and performance, saying she could do both fast and slower numbers equally well, and was exceptionally versatile. He also revealed that Shaw was very good at improvising as she forgot some of the steps at the start of the routine.
On 16 March, Suzanne Shaw was named the Series 3 Dancing on Ice champion, after Phillip Schofield announced she had won the public vote. She skated three times during the series finale, scoring a flawless five sixes with the judges in two of her routines. No contestant on Dancing on Ice had ever received five sixes before. She then went on to win the show by getting the majority of the public votes.
During the filming, McLaren was thrown out of the village for unruly behaviour, leaving Reid and Shaw to contest the final election, which was won by Reid. Before his death, Reid had expressed a wish to have a new community centre built in the village; a number of donations have since been secured from his family and others, and this is likely to go ahead in the near future.
The show premièred on 24 April 2008 on ITV and attracted good viewing figures for the 3 episodes for its 10:35 pm timeslot.
After having relationships with Zac Lichman (before he entered Big Brother and became known as Ziggy) and with actor Andrew-Lee Potts, she now dates Virgin Radio DJ and Hider in the House presenter Jason King, of duo JK and Joel. The couple had been friends since Shaw's Hear'Say days, but began dating in December 2005 after appearing together on Britain's Worst Celebrity Driver. The pair now live together with Shaw's son in Buckinghamshire, and announced their engagement in August 2008.
In 2008, Shaw was voted celebrity mother of the year by the public.