Reaching no result proves that actions are inefficient, ineffective, meaningless or flawed.
| impact | positive (+) | neutral (0) | negative (-) |
|---|---|---|---|
| profitability | profit | balance | loss |
| contest | win | tie | loss |
| confrontation | victory | armistice | defeat |
| competition | success | status quo | failure |
| change | increase | stagnation | decrease |
| causality | direct | random | indirect |
| reliability | reliable | undetermined | unreliable |
| credibility | confirmed / verified | unknown | denied / falsified |
| consistency | consistent | equivalent | inconsistent |
| sensitivity | public / open | unclassified | classified / secret |
| accuracy | accurate / true | undefined / null | inaccurate / false |
| relevance | important | normal | neglectable / meaningless |
In many cases the following formula is used:
result = quality * acceptance
A product, service or activity can be delivered with a high (technical) quality, but if the acceptance is small, the end-result is also small. This formula is commonly used to explain junior technical engineers that more needs to be done to reach a (project) target than just implement a good technical solution. The acceptance in the formula is most of the time increased by involving end-users/customers in the specification of the targets and assigning end-user-tests to them.