The site argues that there are fundamental problems with the structure of Wikipedia. It highlights the reported actions and statements of prominent Wikimedia Foundation members, such as Jimmy Wales, and probes the concept of vandalism, censorship of articles on Wikipedia, and other aspects of the Wikipedia culture.
Wikitruth runs on the MediaWiki software and it uses a feature which prohibits editing by anonymous users, and the site is not open for new account signups. Readers may contact the editors through e-mail, or readers who are also Wikipedia editors may use their talk pages.
The website levels several criticisms against Wikipedia, including exposing articles and edits that Wikipedia has censored and other “atrocities” involving administrative feuding. One group of these criticism centers on Wales and WP:OFFICE, a meta page on Wikipedia set up to deal with certain legal and related issues. Wikitruth uses certain deletions carried out by Wales and others under the policy (actions that it rewords as "Office Does It, Shut Up") to argue that Wikipedia content is censored. There is also a page describing Wales on the website, which contains several arguments, including the assertion that Wales rules by fiat and entices other "Wikipedians" to perform actions he wants, such as the insertion of certain website links into articles. Some Wikipedia policies support Wales as the "ultimate authority on any matter."
Another group of criticisms centers on specific Wikipedia processes. For example, Wikitruth criticizes Wikipedia's recent changes patrol, a group of Wikipedia editors who inspect recent changes in Wikipedia articles, calling them "a Junior Woodchuck Club" that prevents legitimate edits to Wikipedia articles. Wikitruth also states that it is easy for Wikipedia editors to comply maliciously, to "game the system" by outwardly following Wikipedia protocol. Protocols and policies they have explicitly cited as flawed and which enable "gaming" are Wikipedia's limit of three reverts to an article per user per 24-hour window and the use of administration in stepping in to resolve complications in such disputes. Other issues that they comment on include the concept of notability, controversy surrounding neutrality in articles, the use of sockpuppets, and the use of the epithet "troll.