Patient's Charter

Patient's Charter

The Patient's Charter is a United Kingdom government document, which sets out a number of rights for National Health Service patients. It was originally introduced in 1991, under the then Conservative government, and was revised in 1995 and 1997.

The charter sets out rights in service areas including general practice, hospital treatment, community treatment, ambulance, dental, optical, pharmaceutical and maternity.

The charter has been criticised by various stakeholders, for reasons as wide ranging as not offering sufficient support to trans-gender patients, to increasing attacks on hospital staff.


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