Noriaki Kano&o=10616
Noriaki Kano
Professor Noriaki Kano is the developer of a program whose simple ranking scheme distinguishes between essential and differentiating attributes related to concepts of customer quality. This system is referred to as the Kano model.
Noriaki Kano was the 1997 recipient of the Deming Prize for Individuals.
References
Wikipedia, the free encyclopedia © 2001-2006 Wikipedia contributors (Disclaimer)
This article is licensed under the GNU Free Documentation License.
Last updated on Sunday September 28, 2008 at 07:19:26 PDT (GMT -0700)
View this article at Wikipedia.org - Edit this article at Wikipedia.org - Donate to the Wikimedia Foundation
This article is licensed under the GNU Free Documentation License.
Last updated on Sunday September 28, 2008 at 07:19:26 PDT (GMT -0700)
View this article at Wikipedia.org - Edit this article at Wikipedia.org - Donate to the Wikimedia Foundation
Dictionary.com, LLC. Copyright © 2012. All rights reserved.
