The Network Operations Center
) at Georgia State University
(renamed the Technology Operations Center/TOC in 2007) is a 5,500 sq ft showcase facility in downtown Atlanta, Georgia
. It is staffed and managed 24x7x365 by the University's Information Systems & Technology (IS&T) department and is part of IS&T's Technology Infrastructure division. From this centralized location, staff monitor critical services and related systems provided by the University for faculty, staff, and students such as e-mail, payroll, registration, and file services. A staff of 16 technicians provide around-the-clock monitoring and troubleshooting of network services and environmental control systems such as HVAC
and power. The TOC technicians are also in charge of racking all devices, providing power and network connectivity to hosts, and after-hours Help Center support for the University.
The GSU TOC has been an environmentally "green" facility since 2003. There are no batteries used anywhere in the delivery of protected power to the approximately 500 hosts and servers housed in the NOC. Protected power is provided by a 300 kVA CAT-branded Active Power flywheel/generator system and two ActivePower CoolAir DC UPS (100 kVA and 80 kVA) units.
During the Fall of 2006, the Georgia State University underwent a $4,000,000 network renovation where all of the networking equipment across the campus was upgraded and replaced without any detectable downtime to the delivery of campus network services of the TOC facility. This network upgrade has been done in preparation of a new AVAYA IP Telephony (IPT or VoIP) system that replaced the University's analog POTS telecommunications system in the summer of 2007.
GSU's TOC is home to the Georgia Public Library System, GALILEO Interconnected Libraries, the New Georgia Encyclopedia, and the second of 27 SURAGrid-networked IBM P575 Supercomputers.
The facility has been the subject of presentations at several national AFCOM conferences as well as three virtual tours hosted by AFCOM.
- Georgia State University's Network Operations Center Selects CoolAir Back-Up Power Solution
- Data Center
- Southern Schools Form Computer Grid
- University Breaks All the Storage Rules, eWeek Magazine
- IT Grapples with Overcrowded, Energy-guzzling Data Centers, Network World
Bill Paraska, TI Director
Jerry Allen, TOC Manager
Technology Jobs Currently Available at GSU