Nelnet owns over 50 subsidiaries that administer and collect student loans throughout the United States and Canada, such as inTuition, infiNET, LoanSTAR, and TriCura Canada, Inc.
Ultimately, U.S. Department of Education Under Secretary Sara Tucker allowed Nelnet to keep the $278 million windfall. It is worth noting that Tucker had ties to Nelnet through the Hispanic College Fund, where she is the former Chief Executive Officer.
Nelnet has also made financial contributions to United States congressional campaigns, a practice that some have argued is improper given the fact that interest rates and lending preferences are often set by congressional committees. While some have argued that these contributions have led to favoritism shown to Nelnet, a conclusive link between the contributions and congressional actions has yet to be established.
In February 2007, New York Attorney General Andrew Cuomo launched an investigation into alleged deceptive lending practices by student loan providers, including The College Board, EduCap, Nelnet, Citibank, and Sallie Mae.