Hunter Library has three floors and two mezzanines. The main floor includes reference books, current and bound periodicals, government documents, microform, and leisure reading. The Library's primary service points, circulation and reference, are also located on the main floor. The ground floor is where the general stacks of monographs reside, as well as some older reference items and little-used periodicals. The perimeter of the ground floor also has group study rooms, available on a first-come first-serve basis, and lockable study rooms, available on a limited basis to faculty only. The top floor houses Hunter Library’s Special Collections as well as the administrative offices of the Library and currently is serving as the temporary home to the herbarium. The two mezzanines are occupied by the Curriculum Materials Center (CMC mezzanine), which houses media and teaching materials, and Maps (Maps mezzanine), which houses flat topographic maps and atlases. The building itself is also home to a coffee shop, Western Carolina University’s Writing Center, the Faculty Center, the Faculty Sandbox, and a student computing laboratory.
Of particular note in the Library is Special Collections. This restricted access section of the Library has papers and photographs related to Horace Kephart's life in North Carolina, the history of Western Carolina University and surrounding area, and manuscripts related to the Cherokee Indians, the cultural and natural history of western North Carolina and vicinity, and literary works of native or naturalized North Carolinians who reside in the area. Special Collections also maintains the Cherokee Phoenix project, which translated and digitized selected articles that appeared in the Cherokee newspaper from 1828-1834.
Hunter Library is also beginning year two of a project entitled "Craft Revival: Shaping Western North Carolina Past and Present" that is funded a Heritage Partners grant from the North Carolina Library Services and Technology Act. According to the project website the purpose of the grant is to "... create a web-based digital history of the historic effort to revive handcraft in the western part of the state. The project draws from a wealth of documents, letters, photographs, oral histories, and objects that tell the story of the Craft Revival during the half century from 1895 to 1945." The Library, in conjunction with its Heritage Partners (John C. Campbell Folk School, Mountain Heritage Center, the Penland School of Crafts, and the Southern Highland Craft Guild) has created a project website where the story of the craft revival movement in western North Carolina can be read, as well as where information regarding the types of crafts can be found. This website is incomplete as the project is still underway.
Hunter Library is one of two places on campus that both a fresh cup of coffee and sushi can be found. Additionally, the Library sponsors an Edible Books contest that ends with the entries being consumed by the participants and observers.
The current Dean of Library Services is Dana Sally.