The station takes its name from the now abandoned original village of Eccles that was located a mile to the South of the station. The church, Eccles St Mary, still stands and is one of 124 existing round-tower churches in Norfolk. In the 1990s, a new village was built immediately adjacent to the station, and this now bears the names of Eccles. This makes the 'Road' in the station name an anachronism.
The station is situated in the civil parish of Quidenham, about 2 miles (3 km) north of the village of Quidenham, and 1 mile (1.5 km) north-east of Snetterton Motor Racing Circuit.
In the Afternoon East Midlands Trains operate a 1614 service to Ely, Peterborough and Liverpool Lime Street. National Express East Anglia then operate a 1803 service to Cambridge.
There is no Sunday service.
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