is the brand name for hourly air service operated by Delta Air Lines
on high-demand routes in the northeastern United States
. The service competes directly with US Airways Shuttle
. At LaGuardia Airport
, the Shuttle operates out of the Marine Air Terminal
, separate from other Delta Airlines operations and the rest of the airport, even accessed from the Grand Central Parkway
from a different exit than the other terminals. Delta markets the Shuttle as being the closest terminal to Manhattan.
The Shuttle came in to being in 1991
. Pan Am
was struggling financially, and Delta purchased several of that airline's assets, including its lucrative northeastern air shuttle and the several Boeing 727s
being used to provide the service at that time. In 2000
, Delta began replacing its fleet of Boeing 727s with 737-800s
For a short period beginning in late 2003, after all Boeing 727s had been eliminated from the Delta fleet and replaced with the 737-800s, Delta shifted service of its shuttle routes on to 737-300s. This was a temporary move as the 737-300s were also being eliminated from the fleet, and currently all Delta Shuttle routes are served by McDonnell Douglas MD-88s.
The Delta Shuttle was the last of the shuttle operations to promise a seat to passengers. If a plane was oversold, a second plane would be rolled out to form an "extra section" to fly the overflow on time. This practice ended in 2005.
Services and amenities
The shuttle offers a unique level of service designed primarily for business travellers between the northeast's business centers in Washington, DC
, New York
, and Boston
. Services and amenities found on Delta Shuttle flights not usually found on Delta "mainline" flights include:
- Increased legroom
- Open-seating policy (to decrease delays associated with standard boarding procedures)
- Meals in the morning hours
- Enhanced snack service on all weekday flights (on "mainline" flights, Delta's enhanced snack service is reserved for flights longer than 3.5 hours)
- Complimentary wine and premium beer
In addition, in gate waiting areas at Shuttle airports, passengers are offered complimentary newspapers and magazines, coffee, and juice.