DKSH is the leading Market Expansion Services Group with focus on Asia. As the term "Market Expansion Services" already suggests, DKSH helps other companies and brands to grow their business in new or existing markets. With 440 business locations in 35 countries – 15 of them in Europe and the Americas – and more than 22,000 specialized staff it is one of the top 20 Swiss companies ranked by sales and employees. In 2007, DKSH generated annual gross revenues in excess of CHF 8,800 million. The company offers any combination of sourcing, marketing, sales, distribution and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth. Business activities are organized into four specialized Business Units that mirror DKSH fields of expertise: Consumer Goods, Healthcare, Performance Materials and Technology. Although DKSH is a Swiss company with headquarters in Zurich, it is deeply rooted in communities all across Asia Pacific. This is because the company looks back on a more than 140 year long tradition of doing business in and with the region.
In the 1860’s, three Swiss entrepreneurs sailed east to Asia.
Independently and within a few years of each other, Wilhelm Heinrich Diethelm set off for Singapore, Edward Anton Keller for the Philippines and Hermann Siber for Yokohama.
Over the years, they established flourishing trading-houses which, over decades, evolved into major players in South East Asia, in China, in the eastern Asian Pacific region and in Japan.
In the year 2000, fourth-generation representatives of the Diethelm Group and the Keller Group formally joined forces. In 2002, Diethelm Keller Services Asia came together with SiberHegner to create the leading Market Expansion Services company with a unique pan-Asian network coverage: DKSH.
The organizational structure of DKSH cuts right through the complexity of the businesses it manages to leverage the vast resources of knowledge and market power within the organization across national borders and entire regions.
The business activities are managed through four Business Units, each servicing specific industry sectors: Consumer Goods, Healthcare, Performance Materials, Technology.
Created to centralize and standardize the company’s IT platform, the Corporate Shared Services Center (CSSC) in Kuala Lumpur is today a global hub for leading edge IT services, setting new industry standards of market information access and comparability.
DKSH enables and supports companies in expanding their businesses in existing markets and launching into new ones.
DKSH combines sourcing, marketing, sales, distribution and after-sales services, and provide their partners with fundamental expertise and on-the-ground logistics, covering the world's most complex and demanding growth markets.
For companies who wish to sell consumer goods, healthcare products, specialty raw materials or advanced machinery, it provides all aspects of marketing, brand-building, sales and distribution.
For companies in industry and the retail trade, it provides knowledge and market understanding to expand revenue opportunities.
DKSH calls the provision of these services: Market Expansion Services.