A online, real-time computer program that supports the administration of public assistance programs (including CalWORKs, Food Stamps, Medi-Cal, General Assistance, Foster Care, and case management functions for Employment Services), facilitates accounting and management reports, interfaces with the state of California, and satisfies the US federal mandate for SAWS (Statewide Automated Welfare System).
CalWIN has been used in 18 California counties since 2005. It replaced a legacy system, CDS, which lacked sufficient automation to support tracking of time-on-aid federal requirements. CalWIN, like CDS, was purchased from the IT architecture company EDS. CalWIN's design was driven by federal requirements and regulations, largely as directed by the CalWIN consortium.
CalWIN runs eligibility and benefit determinations and case maintenance, application registration, and statistical reporting functions. New client data is entered by the clerical and eligibility staff of county social service agencies. Certain other data is entered by CalWIN Project staff.
Despite the goal of automation, CalWIN requires manual interventions to prevent certain erroneous determinations and actions. See , , and Renee Alford v. San Diego County, San Diego County Superior Court, Docket GIC841583.